Importance of Customer Relationship Management (CRM)
Anyone who has taken a business course has probably seen the acronym CRM. CRM stands for Customer Relationship Management and refers to ways of keeping track of interactions with customers. However,...
View Article10 Top Links to Explain Social CRM
Organizations use technology to keep track of customers’ information. The hope is to build relationships with current and potential customers. This is referred to as customer relationship management...
View ArticleMarketers Use Retina-Tracking and Facial-Scanning Devices
The latest technological advances have allowed for marketers to perform experiments that used to be the things only considered in science fiction. Shoppers may soon have their retinas and facial...
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